Privacy policy.

At Llanes Soaps, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, and shared when you visit LlanesSoaps.com, make a purchase, contact us, or otherwise interact with our website.

1. Information We Collect

When you visit or make a purchase from Llanes Soaps, we may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number, when provided

  • Order and purchase information

  • Information submitted through our contact forms

  • Newsletter subscription preferences

  • Other information you choose to provide when communicating with us

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring websites, interactions with the website, and other website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide order confirmations and updates

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Operate and improve our website

  • Understand how visitors use our website

  • Prevent fraudulent or unauthorized transactions

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications when you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

3. Payments

Payments made through our website are processed through payment providers available through our e-commerce platform.

Llanes Soaps does not directly store complete payment card information. Payment information may be collected and processed by the applicable payment processor according to its own privacy and security practices.

4. Squarespace

Our website is hosted through Squarespace.

Squarespace provides the e-commerce, hosting, analytics and other technology used to operate this website. As a result, certain information about visitors and customers may be processed through Squarespace when you browse the website, submit information, or place an order.

You can review Squarespace's Privacy Policy for additional information about its privacy practices.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and activity, and improve the visitor experience.

Squarespace uses required cookies for essential website functionality and may use analytics and performance cookies to provide information such as website traffic, visitor sessions and shopping-cart activity.

Depending on your location and the website's configuration, you may be provided with options to manage certain non-essential cookies.

6. How We Share Information

We may share personal information with service providers when necessary to operate our business and provide our services, including providers involved with:

  • Website hosting and e-commerce

  • Payment processing

  • Order processing

  • Shipping and delivery

  • Email communications

  • Website analytics

  • Fraud prevention and security

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or website.

We do not sell your personal information for money.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory obligations.

8. Your Privacy Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to request access to, correction of, or deletion of certain personal information, or to request additional information about how your information is used.

To make a privacy-related request, please contact Llanes Soaps using the contact information below.

We may need to verify your identity before completing certain requests.

9. Email Marketing

If you subscribe to our newsletter or otherwise choose to receive promotional communications, we may use your email address to send information about Llanes Soaps, products, promotions and other updates.

You can unsubscribe at any time using the unsubscribe option included in our marketing emails.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties.

Their privacy practices are governed by their own privacy policies. Llanes Soaps is not responsible for the privacy practices or content of third-party websites or services.

11. Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Security

We use reasonable administrative and technical measures, together with the security features provided by our service providers, to help protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable requirements.

When changes are made, the Last Updated date at the top of this page will be revised.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Llanes Soaps
Website: LlanesSoaps.com
Email: [INSERT BUSINESS EMAIL]